Frequently Asked Questions


Everyone has questions! We’re happy to answer yours…


Mercy LIFE West Philadelphia serves seniors in the community and in our Center. Staying independent and remaining at home is important for seniors, but sometimes living safely at home can be a challenge. Mercy LIFE West Philadelphia understands this and we help seniors live safely at home. Seniors in our program benefit from a wide range of healthcare services provided in our PACE Center or in the home.

Program payment is determined based on Medicare and Medicaid eligibility. Typically, services are free to those who qualify for Medicare and Medicaid, but some participants are required to pay monthly fees if they are over income or asset limits determined by the Centers for Medicare and Medicaid.

Many participants are enrolled in Medicare and qualify for Medicaid. You are likely eligible for this program if you:

  • Are 55 or older.
  • Live in the service care area.
  • Are certified by the state at a nursing home level of care.
  • Have been assessed by our care team and can live safely in the community with our helpful services.

Yes. The focus of every PACE organization is to help you live in the community for as long as possible. To meet this goal, PACE programs focus on preventive care.

Those who are eligible will receive home care services. The Mercy LIFE West Philadelphia interdisciplinary team will let you know if your care plan incudes home care services.

We'll provide transportation to Mercy LIFE West Philadelphia for activities or medical appointments. We'll also provide transportation to appointments scheduled by LIFE in your community.

Participants at Mercy LIFE West Philadelphia must receive care from our program's care team and through our network of providers. You will need to see our primary care provider, but your specialists may be a part of our network. Our team will let you know what doctors you will be able to see when you begin the enrollment process.

Participants are picked up by our LIFE transportation and brought to the Center in the morning. You'll have breakfast with other participants. You may see your doctor or nurse if you have an appointment in the clinic. You might also see your physical therapist or occupational therapist. Participants can enjoy a wide range of activities and groups at the Center. You'll have a healthy lunch, and transportation will bring you back home in the afternoon.